Contact Us

At E-Casinoroom customer satisfaction is our TOP priority. Our highly skilled team of agents respond quickly and efficiently to provide you with the best customer service in the business. Need help? Have a question? Our LIVE Customer Service Representatives are available by phone 24 hours a day, seven days a week! You can also get LIVE help through the chat feature in our casino software. Contact Customer Service toll-free 24 hrs, 7 days a week:

Tollfree: 1-888-712-6458
Phone: 1-416-888-2120
Fax: 1-416-888-9871

Although we offer toll-free numbers, the following costs may apply: A charge may be applicable for calls from hotels. The amount depends on the hotel. Air time is charged for mobile calls. Payphones may require coins or cards. If you'd prefer to contact us through e-mail, you can reach a Customer Service representative at:

admin@e-casinoroom.com

If you're having technical problems, such as installing the software or connecting with your username and password, contact our Tech Support department.
Our customer service and support representatives are available on the following numbers 24 hours a day, 7 days a week, ready to provide you with prompt and efficient service.

You can contact our customer service and support center by e-mail, fax or phone, which ever you prefer. We care about our players.
Please don't forget to mention your username when you contact us by email.
Personal Contacts Departments
Questions regarding technical problems

support@e-casinoroom.com
Questions regarding deposits to your casino account.
deposits@e-casinoroom.com
Questions regarding withdrawals from your casino account.
withdrawals@e-casinoroom.com
Questions regarding software installation or download.
support@e-casinoroom.com

tech@e-casinoroom.com
Feedback, comments and suggestions.
feedback@e-casinoroom.com


If you wish to contact us by mail.

Our Las Vegas address:
E-Casinoroom Ltd.
3800 Las Vegas Blvd. South
Las Vegas, NV 89109
or

4500 W. Tropicana Ave.
Las Vegas, NV 89103

Our Atlantic City address:
E-Casinoroom Ltd
3000 Atlantic Ave.
Atlantic City, NJ 08401

In order for us to supply you with the best service, we constantly need your feedback. We will appreciate any comments, remarks, complaints you might have regarding our customer service operation.